FAQs

 

what are the products made of?

Our products are made from cement, our favourite medium.

why are there some holes and flaws on the works?

Due to the nature of the medium, you may see some little holes and flaws. May you find charm in those imperfections, as you would with the authenticity of life.

do you do customisations?

Malukkor is made up of very experienced sculptors who are able to customise pots, sculptures or even furniture. Let us know what is it that you truly desire through WhatsApp at +6580280626.

sold out items

If there is a sold out item that you would like to have, please contact us at +65 80280626 and we may be able to make one for you with more time.

Our exchange policy

The nature of the medium may cause naturally occurring holes and slight flaws on our handmade products which are not considered as factors for exchange. But in the case that the product is cracked or broken, please take pictures and send them to us at +6580280626 within the same day of delivery and we will replace it.

payment modes

We accept Visa, Master, Applepay and PayPal. If you would like to pay via Paylah, Paynow or bank transfer, please make the order through WhatsApp at +6580280626.

delivery services

Delivery fees are at $8 island wide. Free delivery for orders above $100. We not do have self collection services at the moment.

Processing will take 5-7 days. For urgent deliveries, please contact us via WhatsApp at +6580280626. Extra charges may apply.

multiple addresses

Please order separately for different addresses as delivery fees are charged per location.

do we have overseas shipping?

We do not have international shipping at the moment but please feel free to contact us if interested.